Edwards Federal Credit Union in 44288 10th Street West

Customer Reviews about Edwards Federal Credit Union:

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  Very disappointed in this place. I had heard so many wonderful things about it that I opened a regular savings account. Trouble began last Summer when they changed to chip debit cards. I was never notified of the change and tried to use my atm card and was denied. I was told that a mailing went out in the Spring of 2016 advising of the change and all old cards would stop working on a certain date (I am unsure of the shut off date). I had to wait for quite a while to get the new debit card. Fast forward to April, 2017 and I receive a statement stating that I had a $15.00 maintenance to my account. I called their call center and was advised that my account did not have a minimum balance thus the charge. I was stunned as my account "DID" have at least a minimum balance. I then go to the Lancaster Office and the people there did not know why I was charged. They returned my $15.00 and I closed the account. I believe the main problem I had with them was communication. I rarely received a statement from them. I don't know why.
  By mtbaldy58, May 04, 2017

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About Edwards Federal Credit Union in Lancaster